We turn manual processes, disconnected systems, and lost leads into automated, revenue-driving operations.
Lantel Dev Group is the automation and systems engineering arm of the Lantel ecosystem. We turn messy, manual, or disconnected business operations into structured, automated, revenue-driving systems.
Most businesses don't lose money because their people aren't working hard enough. They lose it in the gaps — between a website form and a sales rep, between a sale and onboarding, between a call centre and a CRM. We close those gaps.
Every engagement is measured against the only metrics that matter: revenue, cost, and customer experience.
If any of these sound familiar, automation will pay for itself in weeks — not quarters.
Sales rep enters the lead. Marketing re-enters it. Finance re-enters it again. Three sources of truth, none of them right.
Inbound enquiries waiting hours — sometimes days — for a response. The first vendor to reply usually wins.
You bought the platform. It sits there as an expensive contact list because nobody aligned it to how you actually sell.
By the time the spreadsheet is stitched together, the numbers are already stale. Decisions get made on gut feel.
Website, CRM, email, SMS, WhatsApp, billing, contact centre — all running in parallel, none of them in sync.
Some reps follow the playbook, others don't. Customer experience varies by who picks up the phone.
We map how your business actually operates, identify the manual handoffs costing you time and revenue, and replace them with reliable automated workflows. Lead in → auto-qualified → assigned → follow-up triggered. Customer signs up → onboarding emails + CRM record + billing setup. Event registers → reminders → attendance → post-event survey.
We don't just install a CRM. We align it to how your business actually sells — pipeline, automation, reporting, and team adoption.
We connect the tools you already pay for, end-to-end. Website → CRM → Email → SMS → WhatsApp, all in sync.
Tailored internal systems on low-code platforms — member portals, dashboards, onboarding engines — at a fraction of off-the-shelf cost.
Practical AI tied to measurable outcomes: chatbots, lead scoring, automated WhatsApp / SMS responses, data-driven insights.
Architecture, scaling, debugging, and ongoing optimisation — your fractional engineering team without the headcount.
Bridge customer-facing tech and execution. CRM ↔ dialer ↔ SMS ↔ WhatsApp, with real-time campaign reporting across channels.
We choose the stack that fits your business, scale, and budget — not the other way around.
Map your processes, tools, data flows, and bottlenecks. We surface where revenue, time, and money are leaking.
Architect the workflow, CRM model, and integration plan. You sign off before a single line is built.
Implement, integrate, and configure end-to-end. Tested against real data, deployed in measurable phases.
Measure, tune, and scale post-deployment. We don't disappear after go-live — we keep the system performing.
Every engagement is measured against revenue, cost, and customer-experience impact — never feature counts.
We deploy AI where it generates measurable lift: lead scoring, qualification, automated responses, and analytics.
We work across the Zoho, Microsoft, Salesforce, and HubSpot ecosystems — matching the right stack to the business.
We assume your tools should talk to each other. APIs, webhooks, and middleware are how we eliminate silos.
Native integration with WhatsApp, TG800 SMS, mobile money, and contact-centre platforms used across the region.
We don't disappear after go-live. We monitor, debug, and refine systems as your business changes.
Most prospects start with a 30-minute discovery call. We map your top three operational bottlenecks and tell you — honestly — where automation will and won't move the needle. No obligation, no slide deck.
Book a discovery call →